Last Updated: December 23, 2024
1. Overview
GiftKori LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information provided by our users and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our gift card exchange platform and visit our website at https://giftkori.org.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, mailing address)
- Government-issued identification for verification purposes
- Payment and banking information for transactions
- Gift card information necessary for trading services
- Communication records and support interactions
- Profile information and trading preferences
2.2 Automatically Collected Information
When you visit our website or use our platform, we automatically collect:
- IP address and device information
- Browser type, version, and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
- Transaction history and platform interactions
- Location data (with your permission)
2.3 Information from Third Parties
We may receive information from third parties such as:
- Identity verification services
- Payment processors and financial institutions
- Social media platforms (if you choose to connect accounts)
- Credit reporting agencies for enhanced verification
3. How We Use Your Information
We use collected information for the following purposes:
- Operating our gift card exchange platform and services
- Verifying user identity and preventing fraud
- Processing transactions and maintaining trading records
- Providing customer support and communication
- Improving our platform and developing new features
- Complying with legal obligations and regulatory requirements
- Protecting against fraud, abuse, and security threats
- Sending important updates and promotional communications (with consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent personal information to third parties. We may share information in the following circumstances:
- Trading Partners: Limited information shared with other verified users during transactions
- Service Providers: Trusted third-party providers who assist in platform operations
- Legal Requirements: When required by law, court order, or regulatory authority
- Safety Protection: To protect our rights, property, safety, or that of our users
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement comprehensive security measures to protect your information:
- 256-bit SSL encryption for data transmission
- Encrypted data storage with secure access controls
- Regular security audits and vulnerability assessments
- Multi-factor authentication and access monitoring
- Secure data centers with physical security measures
- Employee training on data protection and privacy
- Incident response and breach notification procedures
6. Data Retention
We retain personal information only as long as necessary for:
- Providing our services and maintaining your account
- Legal and regulatory compliance requirements
- Fraud prevention and security monitoring
- Dispute resolution and legal proceedings
Transaction records and gift card information used for trading are retained according to financial regulations, typically 5-7 years. Personal identification documents are securely deleted after verification unless required for ongoing compliance.
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access and review personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information (subject to legal obligations)
- Object to processing of your personal information
- Request data portability where technically feasible
- Withdraw consent for optional data processing
7.2 Communication Preferences
You can control communications by:
- Opting out of promotional emails through unsubscribe links
- Updating notification preferences in your account settings
- Contacting support to modify communication settings
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your login status and preferences
- Analyze website performance and user behavior
- Provide personalized content and experiences
- Maintain security and prevent fraudulent activities
- Support advertising and marketing efforts
You can control cookie settings through your browser preferences. Note that disabling cookies may limit some website functionality.
9. Third-Party Services and Links
Our platform may integrate with or link to third-party services such as payment processors, social media platforms, or other websites. This Privacy Policy does not apply to those external services. We encourage you to review the privacy policies of any third-party services you access through our platform.
10. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws, including:
- Standard contractual clauses for data transfers
- Adequacy decisions by relevant authorities
- Other legally approved transfer mechanisms
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information and terminate any associated account.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access personal information
- Right to equal service and price
To exercise these rights, contact us at [email protected].
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
- Requiring acceptance for material changes affecting your rights
14. Contact Information
For questions about this Privacy Policy or our privacy practices, please contact us:
15. Effective Date
This Privacy Policy is effective as of December 23, 2024, and applies to all information collected by GiftKori LLC from that date forward. By using our services after this date, you acknowledge that you have read and understood this Privacy Policy.