Comprehensive customer support with 24/7 emergency assistance, live chat, and professional guidance for all your gift card trading needs on GiftKori.
Multiple ways to get professional assistance with guaranteed response times
Direct phone support with trained customer service representatives during business hours. Emergency support available 24/7 for critical account security and trading issues.
Professional email support with detailed responses within 24 hours during business days. Comprehensive assistance with documentation, screenshots, and step-by-step guidance.
Real-time chat support during business hours with instant responses from knowledgeable support specialists. Perfect for quick questions and immediate trading assistance.
Dedicated account management for high-volume traders and premium users. Priority support queue with direct access to senior specialists and faster resolution times.
Instant solutions to frequently encountered problems and questions
Problems logging in, forgotten passwords, or account verification issues. We provide step-by-step guidance to restore account access quickly and securely.
Issues with gift card sales, purchase problems, or transaction disputes. Our team provides expert mediation and resolution for all trading-related concerns.
Account security questions, suspicious activity reports, or fraud prevention inquiries. We take security seriously and provide immediate assistance for any safety concerns.
Payment processing delays, payout problems, or billing inquiries. Our financial support team resolves payment issues quickly and transparently.
Comprehensive resources for immediate assistance and self-service support
Comprehensive documentation covering all aspects of gift card trading on GiftKori, including step-by-step guides, best practices, and troubleshooting information.
Access Knowledge BaseFrequently asked questions with detailed answers covering common inquiries about trading processes, security measures, and platform features.
View FAQStep-by-step video guides demonstrating how to use GiftKori effectively, complete transactions safely, and maximize your trading success.
Watch TutorialsDownloadable guides, safety checklists, and best practice documents to help you trade gift cards safely and profitably on our platform.
Download GuidesTransparent response times and service level commitments for all support channels
All email support requests receive professional responses within 24 hours during business days, with urgent issues prioritized for faster resolution.
Live chat support during business hours with trained representatives responding within 2-3 minutes for immediate assistance with trading questions.
Premium users and urgent security issues receive priority support with responses within 1 hour, including dedicated specialist attention.
Critical account security issues and emergency trading problems receive immediate attention 24/7 through our emergency support hotline.
For critical issues affecting account security, large transaction problems, or urgent trading concerns outside of business hours, our emergency support team is available 24/7 to provide immediate assistance.